Building customer trust

Today’s post was written by Arpan Shah, senior director, Microsoft Office Division

I’ve worked in the Office Division for more than 11 years and have had the opportunity to experience the transformation of our business into a services culture first hand.  We’ve gained a lot of valuable insights as part of that transformation which have in turn enabled us to deliver important capabilities to our customers more quickly.  We know that the way in which we manage our customers’ data is a key driver in their decision to move to the cloud.  That’s why we’re committed to partnering with our customers to understand and deliver on their unique security, privacy and compliance requirements. 

…(read more)

The City of Columbia, Missouri is Going Google

THURSDAY, MAY 3, 2012 | Posted by Mike Matthes, City Manager of Columbia, Missouri

Editors note:Earlier this week we announced the City of St.Louis is going Google. Today we welcome another guest blogger from Missouri, Mike Matthes, to tell us how he recently moved Columbia to Google Apps for Government. 

I grew up in Chillicothe, Missouri. Until last year, I worked for the City of Des Moines in Iowa for 15 years. When I got the opportunity to move back to my home state and became the City Manager ofColumbia, Missouri, I jumped at the chance. Columbia is a boomtown with outstanding quality of life that emphasizes the value of public services for the citizens. I find great joy in serving the public, partnering with our city employees, and supporting them as they work with the community.

After I moved to Columbia, I realized the city was challenged by an antiquated email system that couldn’t keep up with the latest technology trends and our employees’ needs. When my iPad acted as nothing more than a paperweight, I knew we needed a change.

Columbia is fortunate to have an open-minded City Council and IT Department, so we started looking for a new email solution last fall. When I worked for Des Moines, I became familiar with Google Apps for Government. We chose the Google email and communication platform for 2,000 Des Moines employees because it could help the city save budget while enabling our employees to be more productive. When I looked at Google Apps again, I was struck by the tremendous product enhancements made in just a year since I last reviewed its offering.

Read more [here].

Google CIO Ben Fried Says Cloud Tipping Point Is At Hand

by Steve Rosenbush

The economics of cloud computing are driving down the cost structure of business so far and so fast that it’s scary, Google CIO Ben Fried says.

“It deeply disturbed me … in 2006, 2007 consumer companies were forcing efficiencies on a scale never seen before,” Fried said Thursday during remarks at the Bloomberg Link Enterprise Technology Summit in New York.

At the time, Fried was working in the technology group at investment bank Morgan Stanley, where he was a managing director of application infrastructure, in charge of software development, electronic commerce and knowledge worker productivity. In 2008, he left the bank and headed to Google, which was at the heart of the disruption that was emanating from the consumer market and beginning to spread through the business world.

Read more [here].

Here’s how desperately cities want Apple stores

According to a report, Apple gets hugely preferential leases just to open its stores in certain cities and locations. Why is anyone surprised?

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Apple fruit

It seems that Apple is retail’s Botox.

The minute an Apple store appears in a shopping mall — or, say, a vast famous New York railway station — somehow the area becomes prettier and more devastatingly young.

The Next Web reports that Apple is continually offered ludicrously favorable incentives just to be the next shiny dance partner for a city or a shopping mall.

Apparently, authorities in Grand Central Terminal and Salt Lake City didn’t bother with annoying complexities as some (or any) rent or share of profit in order to encourage Cupertino to erect a little more glass, white and silver in their vicinities.

ABC News suggests that the Utah city offered 5 years free rent.

Read more [here].

How To Get Out Of Your Own Way

How To Get Out Of Your Own Way

Success Ahead .. Helping others is a pillar of...

Success Ahead ..

Paul B. Brown, Contributor

Running a small business–or “simply” navigating your way through the work day no matter what you do–is  tough.  And odds are you are making it harder than it has to be.

It’s not your fault. You can blame it on the way you—and the rest of us—were taught to think. It works perfectly well when the future is predictable, but not so much in the world as it is now.

Read more [here].

Chrome now world’s top browser

google chrome

google chrome (Photo credit: toprankonlinemarketing)

Chrome now world’s top browser, but beware the math

The browser, according to data compiled by StatCounter, topped Internet Explorer to become the world’s most popular browser last week

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There’s no debating Google Chrome continues to gain momentum and put pressure on Internet Explorer. But according to one browser-tracking firm, it’s now more popular than Microsoft’s alternative.

Analytics site StatCounter has revealed that for the first time, Google Chrome overtook Internet Explorer last week to become the world’s most popular browser. According to the data the company compiled, during the week of May 14 to May 20, Chrome secured 32.76 percent market share, compared to Microsoft’s 31.94 percent.

Read more [here].

Berkeley Explains Exactly Why It Chose Google Over Microsoft

Matt Rosoff | Dec. 23, 2011, 12:36 AM

Image representing Google Apps as depicted in ...

Image via CrunchBase

The University of California at Berkeley just decided to move off its old email system. It chose Gmail over Microsoft’s Office 365.

Usually, the decision-making process that goes into such a choice is shrouded in secrecy. But Berkeley decided to be transparent, and published a matrix explaining the pros and cons of both solutions.

In basic terms, Cal decided it could get Google Apps up and running faster and for less money.

Read more [here].

How Technology Can Be Used for Good

International Justice Mission

Image via Wikipedia

Google is a household word in many places, thanks to the clean and friendly search bar.  Less well known are the many applications (apps) that are becoming increasingly powerful for home and business use.  With their recent $11.5 million donation to anti-slavery organizations, Google has moved into  a new activist landscape.

According to Google’s director of charitable giving, Jacquelline Fuller, the company chose to spotlight the issue of slavery because the topic of freedom — “the most basic of human rights,” as she puts it — resonated with company employees around the world.

Google’s efforts shine a powerful light on the new corporate ethic.  Stuart Hart, a respected author and academic at the Johnson School of Management, states that “Capitalism truly does stand at a crossroads.  The old strategies of the industrial age are no longer viable.  The time is now for the birth of a new, more inclusive form of commerce, one that lifts the entire human family…however, [the path] will be anything but smooth.  It will be a bumpy ride strewn with the remains of companies that variously dragged their feet, made promises they could not keep, bet on the wrong technology, collaborated with the wrong partners, and separated their social and business agendas.”

A hearty hurrah to Google for leading the way and staying true to their motto: Don’t Be Evil.

Paruzia Tech News Daily on Paper.li

There’s lots of social networking tools and sites out there.   Paper.li is own of those that you can use to amaze your friends and family with so we thought we’d share.  Go check it out [here]. – David Eck (The Cloud Guy)

University of Missouri-Kansas City Ranks First in Innovation Management Research

*Note: This article was posted because of Paruzia’s involvement with the Bloch School of Management.*

Kansas City Business Journal

UMKC logo

Image via Wikipedia

Date: Tuesday, December 6, 2011, 7:32am CST

The Bloch School of Management at the University of Missouri-Kansas City ranks first in innovation management research, the Kansas City Business Journal reports.

The school bested programs at 624 other universities evaluated by The Journal of Product Innovation Management. The full list will be released in March.

Read more [here].

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